Promotional Gift Card Terms & Conditions Campaign (“T&C”)
(Gift Card – Promotional Offer)
These Terms and Conditions govern the purchase, use, and redemption of the RM300 Promotional Gift Card sold at RM150 (hereinafter referred to as the “Promotional Gift Card”) issued by Nasaa Capital Sdn. Bhd., operating as Kay’s Steak & Lobster and Fiel Charcoal Grillhouse (hereinafter referred to as “the Company”).
By purchasing, accepting, or redeeming this Promotional Gift Card, the holder (hereinafter referred to as the “Holder”) agrees to be bound by the following Terms and Conditions.
(Gift Card – Promotional Offer)
These Terms and Conditions govern the purchase, use, and redemption of the RM300 Promotional Gift Card sold at RM150 (hereinafter referred to as the “Promotional Gift Card”) issued by Nasaa Capital Sdn. Bhd., operating as Kay’s Steak & Lobster and Fiel Charcoal Grillhouse (hereinafter referred to as “the Company”).
By purchasing, accepting, or redeeming this Promotional Gift Card, the holder (hereinafter referred to as the “Holder”) agrees to be bound by the following Terms and Conditions.
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Nature of the Promotional Gift Card
Nature of the Promotional Gift Card
1.1 The Promotional Gift Card has a face value of RM300 but is sold at a promotional price of RM150.
1.1 The Promotional Gift Card has a face value of RM300 but is sold at a promotional price of RM150.
1.2 The Promotional Gift Card represents prepaid dining credit and is not legal tender, cash, or a financial instrument.
1.2 The Promotional Gift Card represents prepaid dining credit and is not legal tender, cash, or a financial instrument.
1.3 The Gift Card may only be used for the purchase of eligible food and beverage items at participating outlets operated by the Company.
1.3 The Gift Card may only be used for the purchase of eligible food and beverage items at participating outlets operated by the Company.
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Participating Outlets
Participating Outlets
The Promotional Gift Card may only be redeemed at the following outlets:
The Promotional Gift Card may only be redeemed at the following outlets:
Kay’s Steak & Lobster
Fiel Charcoal Grillhouse
Kay’s Steak & Lobster
Fiel Charcoal Grillhouse
The Company reserves the right to update participating outlets at its discretion.
The Company reserves the right to update participating outlets at its discretion.
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Redemption Period
Redemption Period
3.1 The Promotional Gift Card is redeemable only from 15th May 2026 until 31st December 2026.
3.1 The Promotional Gift Card is redeemable only from 15th May 2026 until 31st December 2026.
3.2 The Gift Card cannot be redeemed before or after this period.
3.2 The Gift Card cannot be redeemed before or after this period.
3.3 Any unused Gift Card after 31st December 2026 will expire automatically and shall be forfeited without refund, replacement, or extension.
3.3 Any unused Gift Card after 31st December 2026 will expire automatically and shall be forfeited without refund, replacement, or extension.
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Eligible Purchases
Eligible Purchases
4.1 The Promotional Gift Card is valid only for full-priced à la carte menu items.
4.1 The Promotional Gift Card is valid only for full-priced à la carte menu items.
4.1 The Gift Card cannot be used for:
4.1 The Gift Card cannot be used for:
Promotional items
Discounted menu items
Set menus or bundled meals
Special event menus
Seasonal promotions
Membership or loyalty discounts
Any other promotional offers unless expressly approved by the Company.
Promotional items
Discounted menu items
Set menus or bundled meals
Special event menus
Seasonal promotions
Membership or loyalty discounts
Any other promotional offers unless expressly approved by the Company.
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Redemption Rules
Redemption Rules
5.1 The Gift Card must be presented at the time of payment.
5.1 The Gift Card must be presented at the time of payment.
5.2 Each Gift Card is valid for one (1) single transaction only.
5.2 Each Gift Card is valid for one (1) single transaction only.
5.3 If the total bill exceeds RM300, the Holder must pay the remaining balance using another accepted payment method.
5.3 If the total bill exceeds RM300, the Holder must pay the remaining balance using another accepted payment method.
5.4 If the bill is less than RM300, the remaining balance will be forfeited, and no cash, credit note, or refund will be provided.
5.4 If the bill is less than RM300, the remaining balance will be forfeited, and no cash, credit note, or refund will be provided.
5.5 A maximum of two (2) Promotional Gift Cards may be redeemed per table, per visit, or per bill.
5.5 A maximum of two (2) Promotional Gift Cards may be redeemed per table, per visit, or per bill.
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Menu Pricing Adjustments
Menu Pricing Adjustments
6.1 The Company reserves the absolute right to adjust menu prices at any time due to operational, commercial, or market conditions, including but not limited to increases in ingredient costs or supplier pricing.
6.1 The Company reserves the absolute right to adjust menu prices at any time due to operational, commercial, or market conditions, including but not limited to increases in ingredient costs or supplier pricing.
6.2 Any such adjustments will not affect the face value of the Gift Card.
6.2 Any such adjustments will not affect the face value of the Gift Card.
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Combination with Other Offers
Combination with Other Offers
7.1 The Promotional Gift Card cannot be used in conjunction with any other promotions, discounts, gift cards, loyalty programs, membership privileges, or special offers unless expressly permitted by the Company.
7.1 The Promotional Gift Card cannot be used in conjunction with any other promotions, discounts, gift cards, loyalty programs, membership privileges, or special offers unless expressly permitted by the Company.
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Non-Transferable and Non-Refundable
Non-Transferable and Non-Refundable
8.1 The Promotional Gift Card is non-refundable and cannot be exchanged for cash, credit, or other financial instruments.
8.1 The Promotional Gift Card is non-refundable and cannot be exchanged for cash, credit, or other financial instruments.
8.2 The Company reserves the right to restrict or refuse redemption if misuse or abuse of the Gift Card is suspected.
8.2 The Company reserves the right to restrict or refuse redemption if misuse or abuse of the Gift Card is suspected.
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Lost or Damaged Gift Cards
Lost or Damaged Gift Cards
9.1 The Company will not replace, refund, or reissue any Promotional Gift Card that is lost, stolen, damaged, or destroyed.
9.1 The Company will not replace, refund, or reissue any Promotional Gift Card that is lost, stolen, damaged, or destroyed.
9.2 Holders are responsible for safeguarding their Gift Cards and should treat them as cash equivalents.
9.2 Holders are responsible for safeguarding their Gift Cards and should treat them as cash equivalents.
9.3 The Company reserves the right to reject any Gift Card that appears tampered with, altered, or illegible.
9.3 The Company reserves the right to reject any Gift Card that appears tampered with, altered, or illegible.
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Taxes and Service Charges
Taxes and Service Charges
10.1 All purchases made using the Promotional Gift Card are subject to prevailing government taxes, service charges, or applicable fees.
10.1 All purchases made using the Promotional Gift Card are subject to prevailing government taxes, service charges, or applicable fees.
10.2 Any such taxes or service charges must be paid separately by the Holder if they exceed the Gift Card value.
10.2 Any such taxes or service charges must be paid separately by the Holder if they exceed the Gift Card value.
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Blackout Dates
Blackout Dates
11.1 The Company reserves the right to designate blackout dates during which the Promotional Gift Card may not be redeemed, including but not limited to:
11.1 The Company reserves the right to designate blackout dates during which the Promotional Gift Card may not be redeemed, including but not limited to:
Valentine’s Day
Mother’s Day
Father’s Day
Christmas Eve Christmas Day
New Year’s Eve
Public holidays
Special event dining periods
Valentine’s Day
Mother’s Day
Father’s Day
Christmas Eve Christmas Day
New Year’s Eve
Public holidays
Special event dining periods
11.2 The Company may update blackout dates without prior notice.
11.2 The Company may update blackout dates without prior notice.
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Right to Refuse Redemption
Right to Refuse Redemption
The Company reserves the right to refuse redemption of the Gift Card if:
The Company reserves the right to refuse redemption of the Gift Card if:
The Gift Card is expired
The Gift Card is damaged or altered
The redemption violates these Terms and Conditions
Fraudulent or suspicious activity is suspected
The Gift Card is expired
The Gift Card is damaged or altered
The redemption violates these Terms and Conditions
Fraudulent or suspicious activity is suspected
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Amendments
Amendments
The Company reserves the absolute right to amend, modify, or update these Terms and Conditions at any time without prior notice.
The latest version will be available at the Company’s outlets or official communication channels.
The Company reserves the absolute right to amend, modify, or update these Terms and Conditions at any time without prior notice.
The latest version will be available at the Company’s outlets or official communication channels.
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Governing Law
Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Malaysia.
Any disputes arising from the use of the Promotional Gift Card shall be subject to the exclusive jurisdiction of the Courts of Malaysia.
These Terms and Conditions shall be governed by and construed in accordance with the laws of Malaysia.
Any disputes arising from the use of the Promotional Gift Card shall be subject to the exclusive jurisdiction of the Courts of Malaysia.
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Contact Information
Contact Information
For inquiries regarding this Promotional Gift Card, please contact
For inquiries regarding this Promotional Gift Card, please contact
Nasaa Capital Sdn. Bhd.
Operating as Kay’s Steak & Lobster & Fiel Charcoal Grillhouse
Email: admin@nasaa.com.my
Nasaa Capital Sdn. Bhd.
Operating as Kay’s Steak & Lobster & Fiel Charcoal Grillhouse
Email: admin@nasaa.com.my
business hours
Monday to Sunday
12.00 pm - 10.00 pm